Engineering Program Manager - 1385574

December 08, 2022 - Remote

Talos is Cisco’s industry-leading threat intelligence team that protects your organization’s people, data, and infrastructure from active adversaries. The Talos team collects information about existing and developing threats. Talos provides comprehensive protection against more attacks and malware than anyone else. All Cisco Security products utilize Talos threat intelligence, providing fast and effective security solutions. Our job is protecting your network.

We are seeking a seasoned Engineering Program Manager with an extensive background in cross functional and cross business unit program management. The focus will be on the integration of Talos Services with Cisco Product Teams.

The successful candidate will have a unique blend of technical knowledge and exceptional communication and problem-solving skills. They must be able to balance business needs against the ability to deliver as well as consistently define and deliver against program schedule, feature, and cost goals.

Responsibilities:

Engineering Program Managers work with Cisco Product teams to understand their business requirements and technical implementations.

Responsibilities include but are not limited to establishing relationships, driving gap analysis, onboarding, and support. There is a high level of collaboration with product owners and other integration program managers.

In this role you will:

  • Drive and understand user value
  • Effectively manage stakeholder relationship through all phases of an engagement
  • Develop clear customer requirements, use cases, and business metrics
  • Be the primary point of contact for customer relationship
  • Ensure proper delivery of customer committed services consistent with requirements and expectations
  • Facilitate meetings with internal stakeholders
  • Innovate ways to improve the customer integration experience and overall satisfaction
  • Document writing (technical descriptions, process, and guidelines)
  • Collaborate and coordinate cross-functionally with teams around the world
  • Manage multiple customer engagements simultaneously
  • Successfully manage ad hoc projects as needed
  • Identify, escalate, and drive resolution of issues
  • Contribute to Talos Product Development Lifecycle through process development, documentation, and socialization throughout the organization
  • Update documentation on a continuous basis

Required Experience and Skills:

  • BA/BS (business or engineering preferred), MS/MBA or equivalent desired
  • At least 5+ years in program management, with a total of at least 10 years’ experience in leadership roles in product development, product management or a technology environment
  • Strong relationship building and communication skills and the ability to work with varying levels of management.
  • Exceptional team player with the ability to quickly develop and foster cross-functional relationships.
  • Demonstrates ability to understand, resolve and communicate technical and business issues.
  • Outstanding written and verbal communication skills.
  • Organized and detail-oriented, with a high level of integrity and reliability
  • Able to quickly drive, communicate and gain support for decisions in unstructured environments
  • Record of successfully leading and delivering cross functional programs from conception thru integration and support.
  • Ability to negotiate priorities across organizations
  • Experience with security applications, security applications, and/or network technology a plus.
  • Possess a high degree of flexibility and ability to work within a fluid, constantly changing environment
  • End-to-end user mindset
  • Solid experience in program execution, operations, and software development life cycle

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people. Our People Are The Heart of Cisco.

Cisco is proud to be an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We see inclusion and diversity as essential to fueling the power of connection. Learn about inclusion and collaboration in action at Cisco. Diversity, Inclusion and Collaboration at Cisco.

Benefits and Perks

We strive to keep our teams happy and healthy. Many roles have the option to be Remote or Hybrid. Cisco provides competitive pay, excellent medical, dental and vision coverage, 401(k) match, 20 days of paid time off plus holidays, support for parents and paid time to volunteer. View the benefits overview. Benefits and Perks - Cisco.

Join us! #WeAreCisco

Cisco Covid-19 Vaccination Requirements

The health and safety of Cisco’s employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.


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